1. CMS Health Plan Management System Memos
CMS publishes HPMS memos for communicating important plan-level Part C and Part D information to interested stakeholders.
2. Customer Service and Support Center (CSSC)
The CSSC website is the gateway to EDS. Visitors to the site can access information about the EDS, including opportunities for enrollment to submit encounter data and obtain comprehensive information about encounter data submission and EDS testing requirements. In addition, the site provides valuable links to CMS instructions and other official resources. Work Group and other training information is regularly posted.
The toll free help line (1-877-534-2772) is available Monday – Friday, 8:00 A.M. EST to 7:00 P.M. EST to provide assistance. CSSC provides ongoing encounter data assistance.
3. Technical Assistance Registration Service Center (TARSC)
The website includes information about trainings and work groups, training dates, locations, online registration, and encounter data FAQs.
4. A. Reddix & Associates (ARDX)
Provides project integration, industry outreach, business requirements, systems specifications and is the training contractor responsible for encounter data training initiatives, including regional training programs and work groups.
EDS Inbox: EDS@ar